LifeVantage Free Shipping Policy
Getting free shipping at LifeVantage is simple. Just do one of the following:
Be A Subscriber
If you are a subscriber (someone who has an active monthly subscription for any LifeVantage product), not only does your monthly order ship free, but so does any additional product you purchase throughout the month. You’re part of the family, so you never pay shipping.*
Order Enough Product
All orders that meet or exceed the amounts below ship for free. (Whether you are a subscriber or not).*
* Shopping cart size (in any single order, minimum order threshold may not be spread out across multiple orders) may vary, but the order amount excluding any shipping costs must match or surpass the thresholds listed above for each market.
LifeVantage Return Policy
Unopened product and marketing materials returned within thirty (30) days of purchase shall receive a 100% refund. All returns must have a Return Merchandise Authorization (“RMA”), issued through Distributor Support. Product must be received by the Company within ten (10) business days of receipt of the RMA or the product will not be eligible for return.
For any further questions or concerns, please contact customer service at firstname.lastname@example.org or call/text 866-460-7241.
Terms & Conditions
- For LifeVantage Distributors and Customers that enter into a subscription agreement to receive their product order on an automatically recurring monthly basis, LifeVantage offers free shipping on all subscription orders, as well as any additional product orders placed by the subscriber outside of the monthly subscription order.
- Shipments qualifying for free shipping will ship free anywhere in the contiguous 48 United States, Alaska, Hawaii, and the inhabited U.S. Territories of American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.
- All orders $100 and over (including enrollment packs and sale or limited-time-only items!) qualify for free standard shipping to the contiguous 48 United States, Alaska, Hawaii, and the inhabited U.S. Territories of American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.
- Order must meet the $100 threshold prior to tax or shipping costs.
- Any order placed by someone with an existing subscription template ships free (this includes your subscription as well as any additional orders you place).
- Orders given free freight qualifying for free shipping will typically be shipped via Ground (UPS, FedEx, OnTrac, or USPS). Where available, if a shipping method other than Ground is chosen, additional shipping charges may apply and will be added separately.
- Shipping changes, including intercepts, address change, and will call pick-up, may be subject to an additional service fee per shipment.
- Qualifying orders must select free ground shipping at checkout in order to receive the free shipping promotion.(expedited or express shipping is not included in the free shipping promotion but may be requested for an additional fee offer).
- For orders being shipped to LifeVantage markets outside the United States, please see our terms and conditions for the destination country.